TOUR HIGHLIGHTS

• Step into the first-team dressing room where West Ham stars prepare for match days

• Walk through the legendary players’ tunnel and experience the same path taken by sporting heroes

• Visit pitch-side areas and take in the magnificent view from the dugouts

• Explore the warm-up track used during the 2012 London Olympics

• Enjoy panoramic views of the stadium and London skyline

• Receive a complimentary personalised photo for your booking group

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The London Stadium is a monument to sporting excellence, blending Premier League football heritage with Olympic glory. This 75-minute guided tour takes you deep into the soul of West Ham United’s home ground.

Your journey begins in the reception area with a warm welcome and your complimentary drink. The first stop is the modern home dressing room, where Premier League stars prepare for battle every match day. The pristine white walls and personalised player areas give you a real sense of the pre-match build-up.

The players’ tunnel comes next – a spine-tingling moment as you walk the same path as your football heroes. The smell of fresh grass hits you as you emerge pitchside. Here, you can sit in the dugout, feeling like the gaffer himself as you survey the impressive 60,000-seat arena.

The tour takes you to spots most fans never see. The press conference room tells its own stories of post-match drama and celebration. In the VIP areas, you’ll discover how the other half watches football, with premium views and first-class facilities.

A special treat awaits at the indoor warm-up track. This is where Olympic legends like Usain Bolt and Mo Farah prepared for their historic moments. You can even stand on a replica Olympic podium – perfect for photos and reliving those golden memories from 2012.

The multimedia guides add an extra dimension to your experience. They’re packed with fascinating facts about both West Ham United and the stadium’s Olympic past. Your knowledgeable tour guide brings these stories to life with insider details and amusing anecdotes.

The upper levels offer breathtaking views across London’s skyline. On clear days, you can spot landmarks like Canary Wharf and The Shard. It’s a photographer’s dream, especially when combined with your free personalised photo.

Children love exploring the stadium just as much as adults. They can pretend to be their favourite players, run through the tunnel, and sit in the same seats as their heroes. The tour guides are brilliant at engaging young fans with fun facts and stories.

The stadium’s transformation from an Olympic venue to a Premier League ground is fascinating. You’ll learn how this modern marvel adapts to different events, from football matches to summer concerts. The tour reveals clever design features that make these changes possible.

Your experience ends at the club shop, where you can browse exclusive merchandise and pick up souvenirs. The café offers a chance to reflect on your tour over refreshments while looking out over the Queen Elizabeth Olympic Park.

This tour delivers more than just facts and figures – it gives you a genuine insight into match day preparations and the stadium’s dual identity as both a Premier League ground and an Olympic venue. Whether you’re a die-hard Hammer, a casual fan, or simply curious about sports architecture, the London Stadium tour offers an unforgettable peek behind the curtain of modern football.

Getting to London Stadium

Stadium Location
London Stadium
Queen Elizabeth Olympic Park
London E20 2ST

Official Transport Links

Useful Apps

  • Download TfL Go app for real-time updates
  • Citymapper app for detailed London navigation
  • National Rail app for train times

Remember to check these links before traveling as services and schedules may change, especially on event days.

Key Parking Options:

  1. Westfield Stratford City
  • Largest nearby car park (5,000+ spaces)
  • Direct access to the stadium
  • The most recommended option for general visitors
  • Pre-booking available
  1. Stratford International
  • 850 spaces available
  • 24/7 access
  • Special event day rates: £19.00
  • Regular daily rate: £8.00
  • Height restriction: 2.0m
  1. Blue Badge Parking
  • 49 dedicated spaces for West Ham matches
  • Located in Car Park 1A (southwest corner)
  • Must pre-book via [email protected]
  • Free parking for Blue Badge holders

Important Notes:

  • No general parking is available at the London Stadium itself
  • Public transport strongly recommended on event days
  • Event day parking restrictions apply 8 am-9 pm
  • Extended parking enforcement in surrounding residential areas

Alternative Transport Options:

  • Stratford Station (15-minute walk)
  • Stratford International (10-minute walk)
  • Hackney Wick Station (15-minute walk)
  • Multiple bus routes serving the area

Pre-booking Options:

Remember to check event day schedules and arrive early, as parking restrictions and prices may vary during major events.

Tour Access Features

  • Fully accessible route throughout the tour
  • Lift access to all levels
  • Step-free access to all main areas
  • Wheelchair-accessible viewing platforms
  • Accessible toilets on all levels
  • Assistance dogs welcome[4]

Accessible Facilities

  • Low-level ticket counters with hearing loops
  • Dedicated accessible entrances at all turnstiles
  • Level concourses throughout
  • Accessible lifts across all levels
  • Companion seating available[6]

Support Services

  • Trained Disabled Supporter Assistants available
  • Support staff to assist with navigation
  • Clear signage and wayfinding
  • Accessible information points[4][5]

Getting There

  • Accessible shuttle bus service from Stratford Station
  • 55 accessible parking spaces (pre-booking required)
  • Step-free access from public transport
  • Multiple accessible entrances[7]

Booking Information For accessibility requirements or to book an accessible tour, contact:

  • Email: [email protected]
  • Phone: 0333 030 0174
  • Opening hours: Monday to Friday, 09:00-17:00[4]

Official Websites for More Information

  • West Ham United Accessibility
  • London Stadium Access Guide
  • West Ham United Disabled Supporters Association

Note: For specific accessibility requirements, it’s recommended that you contact the accessibility team before booking to ensure appropriate arrangements can be made for your visit.

Citations:

[4] https://whufc.freshdesk.com/support/solutions/articles/31000172324-accessibility
[5] https://www.whufc.com/sites/default/files/2021-12/WHU_AccessStatement_2122_A4_v2%20(1).pdf
[6] https://www.london-stadium.com/accessibility.html
[7] https://www.whudsa.com/london-stadium-accessibilities-map
[8] https://www.levelplayingfield.org.uk/club/west-ham-united/
[9] https://whufc.freshdesk.com/support/solutions/31000075301
[10] https://www.whufc.com/tickets/accessibility

Frequently Asked Questions

The standard tour lasts 75 minutes.

Standard tour prices are:

Adults £22, Seniors/Students £19, Under 15s £13, Under 5s Free.

Pre-booking is recommended as it offers better rates than same-day purchases and guarantees your spot.

Yes, the tour is fully accessible with lifts and ramps throughout all areas.

Yes, photography is allowed but professional equipment and tripods are not permitted.

Yes, children of all ages are welcome but those under 16 must be accompanied by a paying adult.

The tour includes visits to the home dressing room, players’ tunnel, dugouts, press room, hospitality areas, pitch side, and panoramic views of London. You also receive a free personalised photo and complimentary drink.

The tour starts at the Tours ticket office in the lower level of the Stadium Store.

Limited blue badge parking is available with advance booking. General visitors are advised to use public transport or park at nearby Stratford/Westfields.

Late arrivals may not be accommodated and refunds are not given for missed tours due to lateness.

Yes, there’s a coffee shop on-site offering drinks and refreshments. Tour visitors receive a £2 drinks voucher and 15% discount on other items.

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Stadium & Museum Tour
2 Adults (Age: 16+)

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Stadium & Museum Tour
2 Adults (Age: 16+)
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Stadium & Museum Tour
1 Adult (Age: 16+)
2 Children (Age: 5-15)
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Age Details:

Adults = 16+

Children = 6-15

5 & under = Free

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